PRODUCT LEADER IN AI WITH 15 YEARS OF EXPERIENCE

PRODUCTS . AUTOMATION . RISK & GOVERNANCE

Hi, I am Pallavi Sharma 👋

MY STRENGHTS

Ambition

I'm passionate about what I do, and never do things half-heartedly.

Precision

I believe it's pointless to do something if you're not going to do it well.

Assertive

I'm not afraid to ask the difficult questions and have the difficult conversations.
black blue and yellow textile

I' m Pallavi, In a world racing to code faster, I choose to code with soul — blending AI, risk, and Social Vibe Coding to make tech feel human again.

EXPERIENCE SNIPPET

COMPANIES WORKED WITH:

TECH & FUNCTIONAL SKILLS

low angle view high rise buildings
low angle view high rise buildings
Woman facing a blackboard filled with equations
Woman facing a blackboard filled with equations

15 Years of Rich Experience working with Prestige Banks World-Wide

  1. Bank Of America

  2. HSBC

  3. American Express

5 Years of Working Experience on Social Projects:

  1. Cultural Heritage Project- Lahaul-Spiti ( Tribal Areas of Himalayas)

  2. Women Empowerment Group of Tribal Ladies of Himalayas- Keylong

  3. Building AI Coaching Ideas for Tribal Youth of Himalayas

15+ Years of Expertise in BFSI across banking sectors- Risk & Governance, Consumer, Commercial, Premier banking, Mortgage banking, Credit Risk, Merchant.

CERTIFICATES AND ACCOLADES:

SAFE Agile Practitioner, CSPO (SCRUM Certified Product Owner), Certified PM, Green Belt Six Sigma, Harvard Leadership Excellence.

TECHNICAL SKILLSET

. Technical Tools- Pytorch, Langchain, Haystack Cloud SQL, SQL, SAS, TERADATA

BI Visualization Tools - Tableau, Platfora

. Product Management- Agile/Scrum/Kanban

Project management tools (JIRA, Rally, Service Now)

. MSOfficesuite(PowerPointandExcel)

Product Manager | AI Risk & Governance Expert | Building Generative AI Products | Leadership | Training Future AI Leaders at Yoksum AI | Social Entrepreneur

Credit Risk Rating Model

Because today, everyone is racing to plug in an AI model, but very few stop to think about the audit trail, the regulatory checks, or the cost of failure. In financial services, an AI model isn’t just another app — it’s a potential risk event waiting to happen. Models can hallucinate, fail at retrieving accurate information, or compromise encryption and data privacy. And unlike consumer tech, in banking a single failure doesn’t just break user experience — it can break compliance with Federal regulations.

That’s why I built the Credit Risk Rating Model: not just another AI tool, but an application designed to marry innovation with auditability, making AI powerful, traceable, and accountable in one of the most regulated industries in the world.

  • Product: I built an AI-driven risk rating system designed to catch the silent cracks before they turn into operational failures. It doesn’t just assign a score — it makes risk more transparent, traceable, and explainable, supporting AML investigations and aligning with Federal Reserve regulations.

  • Success Metrics:

    • Reduced potential operational risk events by 60%.

    • Improved compliance readiness, making audits smoother.

    • Strengthened fraud and AML investigations with faster case resolution.

  • Skills Used:

    • AI/ML + LLM Awareness: Haystack, RAG, Lang Chain for explain-ability and traceability.

    • Risk & Governance: AI risk frameworks, AML compliance, operational risk management.

    • Product Leadership: Agile delivery, cross-functional alignment, stakeholder management.

    • 10+ Years of Leadership driving cross-functional teams to deliver risk-compliant AI solutions

scrabble tiles spelling credit and risk on a wooden table
scrabble tiles spelling credit and risk on a wooden table

PORTFOLIO

Customer 360 Digital Platform

Enterprises often believe “more data means more clarity,” but in reality, fragmented data creates multiple versions of the truth. Compliance teams, risk officers, and business users each pull different reports, leading to disputes, audit gaps, and mistrust. I built Customer 360 not just to unify data, but to create a single trusted lens where decisions, audits, and customer experiences all stand on the same ground.

  • Product: A single, unified customer view that stitched together fragmented data sources, enabling risk, compliance, and business teams to finally see the “whole customer” at once.

  • Success Metrics: +35% ROI uplift, $25K dispute-related cost savings, smoother compliance reporting, improved customer and colleague experience.

  • Skills Used: Data Strategy | Enterprise Platforms | Compliance Reporting | Agile Delivery | Stakeholder Engagement.

    Leadership in aligning global teams to one vision for customer truth

man in gray sweater holding black smartphone
man in gray sweater holding black smartphone

Customer Linkages Algorithm

Fraudsters don’t act in silos, but most detection systems do. Traditional AML systems focus on isolated transactions and miss the web of hidden connections. That’s how bad actors slip through. I built this algorithm to reveal invisible linkages between accounts, entities, and transactions, turning fragmented signals into an intelligent fraud map. What others overlooked as noise, we turned into patterns that investigators could trust.

  • Description: An advanced algorithm that connects entities, accounts, and transactions to reveal hidden relationships in fraud and AML investigations.

  • Success Metrics: Faster AML investigations, higher fraud detection accuracy, reduced false positives.

  • Skills Used: Algorithm Design | Risk Analytics | AML Investigations | Cross-functional Collaboration.

    Leadership in mentoring analysts and investigators to adopt advanced fraud detection techniques

diagram
diagram
Automated Marketing Measurement Platform

Most businesses measure marketing like it’s a post-mortem — looking at spreadsheets weeks later to prove value. But in doing so, they miss the real-time pulse of performance and the agility to pivot campaigns when it matters most. I built this product to give marketers living intelligence, not lagging reports — a system that measured ROI in real time, cut costs, and proved that marketing could be as accountable as finance.

  • Product: A digital product that automated campaign measurement and ROI analysis for B2B marketers.

  • Success Metrics: $7,500/month cost savings, +35% ROI, significantly improved UX.

  • Skills Used: Product Management | Automation | UX Optimization | B2B SaaS Strategy

    Leadership in scaling product support teams, embedding AI into workflows, and raising CSAT benchmarks

graphical user interface
graphical user interface

Endorsements

man standing near balcony
man standing near balcony
woman wearing black crew-neck shirt
woman wearing black crew-neck shirt
★★★★★
★★★★★